As a Barista Assistant, you will play a key role in delivering exceptional coffee experiences. With attention to detail and a passion for coffee, you’ll prepare and serve high-quality beverages, ensuring every cup is crafted to perfection. You will engage customers with your knowledge and enthusiasm for coffee, contributing to a positive and welcoming environment in our luxury setting.

Key Responsibilities:

• Prepare and serve a variety of coffee drinks with precision and care, adhering to company recipes and standards.
• Maintain a clean and organized work environment, following all health and safety regulations.
• Engage with customers, offering recommendations and sharing insights about different coffee beans and brewing methods.
• Collaborate with the team to ensure efficient service and a smooth workflow.
• Handle customer inquiries and resolve issues in a friendly and professional manner.

Role Objective: To ensure a safe, efficient, and welcoming experience for all customers, adhering to management's guidelines and the company’s operational policies as detailed in the Operations Manual.

Key Skills:

Passion for Coffee:

Enthusiastic about coffee culture and eager to share that passion with others.

Customer Engagement:

Friendly and approachable, with the ability to build rapport with customers.

Creativity:

Skilled in crafting distinctive, visually appealing beverages, including latte art.

Technical Skills:

Proficient in using espresso machines and various brewing equipment.

Adaptability:

Capable of adjusting to varying customer preferences and operational needs.

Time Management:

Efficiently handles multiple orders in a fast-paced environment.

Attention to Detail:

Accurate in measurements, brewing methods, and drink presentation.

Communication Skills:

Able to clearly explain coffee options and engage customers in conversation.

Team Collaboration:

Works well with colleagues, fostering a cooperative and supportive atmosphere.

Cleanliness and Organization:

Keeps the workspace tidy and organized, upholding the shop’s luxury standards.

Coffee Expertise:

Strong knowledge of specialty coffee, brewing techniques, and flavor profiles.